COVID-19 Prevention & New Normal Holiday

preventing the spread of COVID-19 virus

Travel safe during COVID-19

What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas

A note from
Our commitment to the safety of our guests, staff and community has always been of utmost importance to us. We have established new protocols and standards in all areas of the resort to help prevent any spread of COVID-19, as well as a dedicated trained Cleanliness Task Force to set-up, monitor and continually enhance the new Casa Cares health and safety program. Hand sanitizer dispensers have been installed throughout high-traffic areas for guests’ convenience and protection. Extensive staff training sessions have been organized to educate our team members about COVID-19, strengthen proper hand and breathing hygiene. Guests will be required upon arrival to answer a few questions to assess if they have any signs and symptoms related to COVID-19. Cashless transactions are encouraged throughout the property. All hotel guests will be provided with one set containing: one face mask, disinfectant wipes and sanitizing gel as part of in-room amenities. Masks are required on property.